Fortinet Expert Partner
Expert-level recognition
Two sides of the coin. Networks need both.
Network Security is about protecting your traffic. Network Operations is about making sure that traffic gets where it’s going at all, with the performance and reliability your users expect. The same team often runs both — and it’s the operational side that goes wrong most quietly when no one is paying attention.
We run managed network operations across single-site SMBs, multi-site groups of companies, and complex enterprise estates. Routine work done routinely. Updates without 3 a.m. drama. Multi-vendor environments where things just work.
The solution
Knock work, done well — and SD-WAN, where it makes sense.
Our Managed Network & Firewall service covers the operational lifecycle of your network — from monitoring and incident response to firmware updates, configuration changes and capacity planning.
SD-WAN is included where it adds real value, intelligently routing traffic across multiple links for better performance.
Network Monitoring
- 24/7 monitoring of WAN, LAN, Wi-Fi
- Latency, throughput and availability tracking
- Proactive alerting before users notice
- Performance trending across sites
SD-WAN
- Performance-aware path selection
- Multi-link resilience and failover
- Centralised management across sites
- Cost optimisation across providers
Incident Response
- Rapid triage and resolution of network issues
- Coordinated response with carriers
- Documented post-incident reviews
- Continuous improvement loop
Firewall Operations
- Rule lifecycle and clean-up
- Firmware updates with controlled change windows
- Configuration backup and version control
- Optimised rule sets for performance and security
Change Management
- Structured change requests with approvals
- Test-then-deploy methodology
- Documented rollback for every change
- Coordinated multi-site change windows
Documentation
- Always-current network diagrams
- IP and configuration registers
- Runbooks for common operations
- Documentation that survives staff churn
Our Expertise
Malta’s only Fortinet Expert Partner.
Network operations is where deep platform expertise really shows up. As Fortinet’s only Expert-level partner on the island — and a long-standing Cisco partner — we bring the depth that smooth multi-site operations actually require.
SD-WAN specialization
Fortinet Engage Partner Specialization
Cisco Partner
Multi-vendor networking capability
600+
Firewalls deployed
Across Maltese businesses and public organisations
FAQS
Common questions
A few of the questions we get asked most often.
What is a managed network and firewall service?
A managed network and firewall service is the outsourced design, monitoring, and maintenance of an organisation’s network connectivity and its perimeter defences. The provider ensures the network is reliable and secure—configuring and updating firewalls, managing traffic, and responding to issues—so connectivity stays fast, stable, and protected.
How does ICT Solutions deliver managed network & firewall?
ICT Solutions delivers managed networking built on Fortinet FortiGate firewalls and networking, handling design, configuration, monitoring, and updates. ICT enforces security policy, manages performance and availability, and responds to incidents—giving clients a secure, well-run network without needing in-house network engineers to maintain it.
How is managed network & firewall relevant to Maltese businesses?
Reliable, secure connectivity underpins every Maltese business, yet network expertise is scarce locally. A managed service gives local firms enterprise-grade networking and firewall protection with on-island support, helping regulated sectors meet security requirements while keeping operations consistently connected.
Download Ebook
Want to learn more?
Our Managed Network Starter Guide covers what good operations look like — and how to evaluate providers.
Case Studies
Case Studies & Testimonials
We are excited for our work and how it positively impacts clients.
Managed Security & IT – Otech
Otech strengthened its day-to-day technology operations with managed IT and security support designed around the needs of its growing business.
Managed Security – Arringo
Arringo adopted a proactive managed security approach to strengthen protection, visibility and ongoing support across its technology environment.
Managed Cloud – Andaria
Andaria built a secure, scalable cloud foundation that supports reliable operations and gives the business room to grow.
Protected: Managed Security – Mizzi Group
Mizzi Organisation strengthened cyber resilience across its diverse operations through a coordinated managed security service and continuous specialist support.
Fortinet-Powered Network Transformation
AX Group modernised its network with Fortinet technology, creating a more secure and consistent foundation for connectivity across the organisation.
Cybersecurity for a Market Leading iGaming Company
A market-leading iGaming company strengthened its cyber resilience with a security programme designed for a fast-moving, digitally driven environment.
OUR PARTNERS
World-class platforms. Local expertise.
