Microsoft Security Partner
Defender and Sentinel security expertise
If something gets in, someone needs to notice.
No security stack is perfect. People click links, devices get stolen, credentials leak, zero-days happen. The question isn’t whether something will get through — it’s whether anyone will see it before damage is done.
Managed Detection & Response is the floor of every serious security programme. It makes sure that when an attacker gets a foothold, our team sees it, contains it, and removes it — before it becomes the breach you’d rather not explain.
The solution
Detection without the alert fatigue.
MDR isn’t about more alerts. It’s about the right alerts, validated by analysts, and acted on in time. We run it as a true managed service — your team gets fewer interruptions, and the incidents that matter actually get handled.
Continuous Monitoring
- 24/7 coverage across endpoints, identity, email and cloud
- Microsoft Defender, Sentinel and Fortinet telemetry consolidated
- Tuned detections to reduce false positives
- Direct access to Tier 2 and Tier 3 analysts
Incident Response
- Containment actions taken within agreed SLAs
- Identity and device isolation when needed
- Coordinated response across MDR and your IT team
- Lessons learned reviews after every major incident
Tuning & Improvement
- Continuous detection rule tuning based on your environment
- False positive reduction as the service matures
- New detections deployed as threat landscape shifts
- Inputs into your wider security roadmap
Threat Investigation
- Every meaningful alert validated by a human analyst
- Context and timeline reconstructed for every incident
- Indicators of compromise mapped across your estate
- Correlation against external threat intelligence
Reporting & Communication
- Real-time alerting via your preferred channel
- Monthly executive reporting and trend analysis
- Quarterly business reviews with security recommendations
- Direct contact with analysts, not a generic ticket queue
Compliance Alignment
- Evidence packs for DORA, NIS2 and ISO 27001
- Documented detection coverage against MITRE ATT&CK
- Audit-ready logs and retention
- Regulator-friendly reporting templates
Our Expertise
From peace of mind to evidence on demand.
Most clients come to MDR for peace of mind. They stay because of the evidence — clean detection coverage, validated incident response, and quarterly proof of value that supports both their security goals and their regulatory obligations.
Fortinet Expert Partner
Deep Fortinet detection and response capability
24/7
P1 incident response
Critical response covering 2,000+ seats
300–500
Priority alerts reviewed
Every month by the security operations team
FAQS
Common questions
A few of the questions we get asked most often.
What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is a fully managed service that continuously monitors an organisation’s systems for cyber threats and responds to them in real time. Combining security tooling with expert analysts, MDR detects, investigates, and contains attacks – like ransomware or intrusions – that automated tools alone would miss, around the clock.
How does ICT Solutions deliver MDR?
ICT Solutions delivers MDR through its Security Operations Centre, using Microsoft Sentinel, EntraID and Defender alongside Fortinet and other telemetry to detect and investigate threats 24/7. ICT’s analysts triage alerts, hunt for threats, and respond – isolating affected systems and guiding remediation – giving clients enterprise-grade detection and response without building the capability themselves.
How is MDR relevant to Maltese businesses?
Most Maltese businesses can’t staff a 24/7 security team, yet threats and NIS2/DORA obligations don’t pause. MDR gives local firms continuous, expert protection with rapid on-island response, helping regulated sectors like finance and iGaming meet monitoring and incident-response requirements without hiring scarce specialists.
Download Ebook
Want to learn more?
Our MDR: A Getting Started Guide explains how MDR fits into a wider security stack — and how to evaluate providers.
Case Studies
Case Studies & Testimonials
We are excited for our work and how it positively impacts clients.
Managed Security & IT – Otech
Otech strengthened its day-to-day technology operations with managed IT and security support designed around the needs of its growing business.
Managed Security – Arringo
Arringo adopted a proactive managed security approach to strengthen protection, visibility and ongoing support across its technology environment.
Managed Cloud – Andaria
Andaria built a secure, scalable cloud foundation that supports reliable operations and gives the business room to grow.
Protected: Managed Security – Mizzi Group
Mizzi Organisation strengthened cyber resilience across its diverse operations through a coordinated managed security service and continuous specialist support.
Fortinet-Powered Network Transformation
AX Group modernised its network with Fortinet technology, creating a more secure and consistent foundation for connectivity across the organisation.
Cybersecurity for a Market Leading iGaming Company
A market-leading iGaming company strengthened its cyber resilience with a security programme designed for a fast-moving, digitally driven environment.
OUR PARTNERS
World-class platforms. Local expertise.
