KnowBe4 Partner
Managed security-awareness platform
Annual training doesn’t work. Continuous training does.
Most awareness programmes consist of one slide deck a year and a quiz at the end. The result is two weeks of vigilance, then a slow drift back to clicking on whatever lands in the inbox. Threats evolve weekly. So should the training.
Our service combines KnowBe4’s market-leading platform with continuous phishing simulations, monthly micro-modules, and active testing — so awareness becomes a habit, not a once-a-year compliance exercise.
The solution
Train. Test. Measure. Repeat.
We treat awareness as a continuous loop. We train your people. We phish them — easy ones they should never fall for, harder ones designed to teach a lesson. We measure who’s clicking, who’s reporting, and where the real human risk concentrates in your business.
Continuous Training
- Bite-sized monthly modules instead of annual deluges
- Role-specific content for finance, HR, executives and IT
- Multilingual where needed
- Built on KnowBe4’s market-leading library
Reporting & Analytics
- Click rates, report rates and risk scores by user and team
- Heat-maps showing where the human risk concentrates
- Trending over time — proof that the programme is working
- Board-ready summaries for leadership
Compliance-Aligned
- Aligned to DORA, NIS2 and ISO 27001 awareness requirements
- Audit-ready evidence of training and testing cadence
- Sector-specific content for regulated industries
- Translation between regulator-speak and operational reality
Phishing Simulations
- Easy, medium and hard phishing campaigns
- Spear-phishing using your own supplier and tenant context
- Smishing (SMS) and vishing (voice) where appropriate
- Realistic templates that mirror current threat trends
Just-in-Time Coaching
- Users who click are immediately enrolled into refreshers
- Targeted modules based on the specific lure they fell for
- Documentation for HR if a pattern emerges
- No public shaming — private, supportive remediation
Managed Service
- We run the programme — you don’t need an internal owner
- Regular campaigns scheduled across the year
- Quarterly reviews with leadership
- Tuning based on results and changing threat landscape
Our Expertise
Continuous testing reveals the truth.
Most clients are surprised by the first round of results — both the things their people catch and the things that slip through. The programme works precisely because it doesn’t pretend humans are infallible. It assumes they’ll click. It just makes sure that when they do, the muscle memory kicks in within seconds.
1,000+
Users covered
Across managed awareness programmes
MONTHLY
Phishing simulations
Regular testing instead of annual exercises
≈4%
Current phish-prone rate
Aggregate result across the managed user base
FAQS
Common questions
A few of the questions we get asked most often.
What is cybersecurity awareness training?
Cybersecurity awareness training educates employees to recognise and avoid cyber threats such as phishing, social engineering, and unsafe behaviour. Because people are the most common entry point for attacks, this training turns staff into an active line of defence through regular, practical education and simulated phishing tests.
How does ICT Solutions deliver cybersecurity awareness?
ICT Solutions delivers ongoing awareness programmes combining engaging training modules, simulated phishing campaigns, and reporting that tracks risk over time. ICT tailors content to each organisation, runs realistic phishing simulations, and coaches employees who need it – building a measurable security culture rather than a one-off tick-box session.
How is cybersecurity awareness relevant to Maltese businesses?
Phishing targets Maltese businesses of every size, and human error remains the top breach cause. Awareness training is a cost-effective control that suits lean local teams, and it helps Maltese firms evidence the staff-training requirements within GDPR, NIS2, and sector compliance frameworks.
Download Ebook
Want to learn more?
Our Awareness Programme Starter Guide outlines what works, what doesn’t, and how to measure progress meaningfully.
Case Studies
Case Studies & Testimonials
We are excited for our work and how it positively impacts clients.
Managed Security & IT – Otech
Otech strengthened its day-to-day technology operations with managed IT and security support designed around the needs of its growing business.
Managed Security – Arringo
Arringo adopted a proactive managed security approach to strengthen protection, visibility and ongoing support across its technology environment.
Managed Cloud – Andaria
Andaria built a secure, scalable cloud foundation that supports reliable operations and gives the business room to grow.
Protected: Managed Security – Mizzi Group
Mizzi Organisation strengthened cyber resilience across its diverse operations through a coordinated managed security service and continuous specialist support.
Fortinet-Powered Network Transformation
AX Group modernised its network with Fortinet technology, creating a more secure and consistent foundation for connectivity across the organisation.
Cybersecurity for a Market Leading iGaming Company
A market-leading iGaming company strengthened its cyber resilience with a security programme designed for a fast-moving, digitally driven environment.
OUR PARTNERS
World-class platforms. Local expertise.
